Refund Policy

Effective Date:  2017 09 22

This policy applies to registration fees paid directly to Toronto High Park FC (THPFC) either online or in person.

  1. All refund requests must be made by email to the Club General Manager, using the Refund Request Form. Refund requests sent in any other manner will not be processed.
  2. All refunds will be subject to an administration fee, which varies by program.
  3. THPFC commits to program expenditures once registration numbers are determined. These expenses are not recoverable by the Club if and when a member withdraws.  All hard costs incurred for a program are non-refundable.  These include, but are not limited to, uniform and team-specific kit, player registration with leagues (Ontario Soccer, Toronto Soccer Association, etc.) and player books.
  4. THPFC shall not be responsible for any monies paid to a team, team coach or team official, and shall not entertain refund requests for any such monies.
  5. THPFC shall not be responsible for any monies raised by teams through sponsorship or fundraising efforts, and shall not entertain refund requests for any such monies.
  6. There is no refund for a player suspended or expelled from the Club or Ontario Soccer for violation of discipline policies or codes of conduct.
  7. Subsequent to accepting a place in a grassroots or competitive program through the registration and payment process, there will be no refund at any point thereafter if a player or parent disagrees with the player's coach, team or tier placement.
  8. The amount of monies to be refunded is to be determined in accordance with the Club’s Refund Procedure.
  9. Any outstanding debt owing from the player’s family will be applied against any potential refund.
  10. The amount of refund may not exceed the registration fees received.
  11. This refund policy is not intended to be used as a hiatus from the program.  A player can withdraw from the program, but they cannot ‘take a break’ with the intention to return to the program. A player who withdraws from a program and then wants to return later in the same season must repay the full refunded amount.
  12. This policy is exclusive of the OPDL program.

Cancellation of Program or Team

A paid registration fee shall be fully refunded in the event THPFC is unable to field a team or provide a suitable program alternative. No administrative fee shall be withheld in this case.

House League Programs

  • West End United House League, Swansea House League, Women’s Outdoor House League, Men’s Outdoor House League, Timbits House League, Youth Indoor House League, Women’s Indoor House League, Men’s Indoor House League.

 

  1. All withdrawals/refunds must be requested via a Refund Request Form to the Club General Manager at gm@thpfc.ca.
  2. All refunds are subject to an administration fee determined seasonally or annually by the Board of Directors.
  • From registration and prior to the third game of the season, a full refund minus an administration fee and upon return of the uniform.
  • From the third game onwards, no refunds will be issued except in cases of relocation or injury (see below).
    • A paid registration fee shall be partially refunded (pro-rated) if a player withdraws due to medical reasons within 14 days of injury occurrence, minus an administrative fee and hard costs.  Medical documentation must be provided.
    • A paid registration fee shall be partially refunded (pro-rated), minus an administrative fee and hard costs, if a player’s family relocates to another city. Proof of relocation is required.  

Grassroots Winter Training, Competitive Winter Training, Skills and Position-specific Training (Ball Striking, Goalkeeper Training, Ball Mastery/SAQ)

  1. All withdrawals/refunds must be requested via a Refund Request Form to the Club General Manager at gm@thpfc.ca.
  2. All refunds are subject to an administration fee determined seasonally or annually by the Board of Directors.
  • Prior to the third week of the training season, full refund minus the administration fee plus non-recoverable costs*.
  • From the third week of training season onwards, no refunds will be issued except in cases of relocation or injury (see below).
  • A paid registration fee shall be partially refunded (pro-rated) if a player withdraws due to medical reasons within 14 days of injury occurrence, minus an administrative fee and hard costs.  Medical documentation must be provided.
  • A paid registration fee shall be partially refunded (pro-rated), minus an administrative fee and hard costs, if a player’s family relocates to another city (proof of relocation is required).

* THPFC commits to program expenditures once registration numbers are determined.  These expenses are not recoverable to the Club if and when a member withdraws.  All hard costs incurred for a program are non-refundable.  These include, but are not limited to, uniform and team-specific kit, player registration with leagues and player books.

Junior Competitive, Youth Competitive and Select Outdoor Programs

  • From the date of registration to the end of training season May 15th: 50% refund.
  • Refund calculated on a prorated basis: 50% on May 15th to zero refund June 30th.
  • July 1st or later: no refund.

 

Summer Camps

  • Prior to 30 days before the start of camp: full refund minus Administration Fee of $50.
  • Within 30 days of the start of camp: zero refund.

Club Sponsors

Important Dates

Indoor Registration Open

Date: September 25 - November 30, 2017


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